1.

What are the differences between a ‘working group’ and a ‘team’?

Answer»

Generally:

  • Working groups consist of individuals with specialist skills who take their direction of from a supervisor or manager to produce an output but who do not necessarily interact with each other; ‘traditional’ SOFTWARE development ‘teams’ follow this model; each team member is a specialist whose work is controlled by the Project Manager.
  • Teams are comprised of people with specialist skills but interact with each other to produce an output; individuals may work OUTSIDE of their specialist skills in to produce a ‘team output’

The following table compares how attributes differ between working groups and teams:

Working Groups
Teams
Individual accountability
Individual and MUTUAL accountability
Come together to share information and perspectives
Frequently come together for discussion, decision making, problem solving, and planning
Focus on individual GOALS
Focus on team goals
Produce individual work products
Produce collective work products
Define individual roles, responsibilities, and tasks

Define individual roles, responsibilities, and tasks to help team do its work; often share and rotate them
Concern with one’s own OUTCOME and challenges
Concern with outcomes of everyone and challenges the team faces
Purpose, goals, approach to work shaped by manager
Purpose, goals, approach to work shaped by team leader with team members

Table 1 - Differences between Work Groups and Teams



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