Identifying your critical business SYSTEMS and processes is the FIRST STEP an organization should take in order to implement the appropriate security protections. Knowing what to protect helps determine the necessary security controls. Knowing the critical systems and processes helps determine the business continuity plan and disaster recovery plan process. Critical business systems and processes may include an ECOMMERCE site, customer database information, employee database information, the ability to answer phone calls, the ability to RESPOND to Internet queries, etc.

Identifying your critical business systems and processes is the first step an organization should take in order to implement the appropriate security protections. Knowing what to protect helps determine the necessary security controls. Knowing the critical systems and processes helps determine the business continuity plan and disaster recovery plan process. Critical business systems and processes may include an ecommerce site, customer database information, employee database information, the ability to answer phone calls, the ability to respond to Internet queries, etc.