InterviewSolution
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InterviewSolution
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What Is An X-credit>? |
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Answer» x-Credits are a currency used to meter Support Tickets or REQUEST other types of assistance available under a Sencha support plan as described in Table 1 above. For example: a Support TICKET uses 10 x-Credits per incident. TELEPHONE Support uses 50 x-Credits per hour with a 25 x-Credit minimum. The available number of x-Credits depends on the Support Plan you purchase, as described in Table 1. Premium Support forums are available 24*7*365 and do not USE any x-Credits. x-Credits are a currency used to meter Support Tickets or request other types of assistance available under a Sencha support plan as described in Table 1 above. For example: a Support Ticket uses 10 x-Credits per incident. Telephone Support uses 50 x-Credits per hour with a 25 x-Credit minimum. The available number of x-Credits depends on the Support Plan you purchase, as described in Table 1. Premium Support forums are available 24*7*365 and do not use any x-Credits. |
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