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Answer» Dunning Business Processes: Dunning is actually the process by which you ?BILL? or ?invoice? a customer for past due items.
With regards bad Checks for example dunning procedure could follow these steps:
- Step 1: Phone call to customer on receipt of bad check at this stage, perform the journal posting outlined in section on Returned Checks
- Step 2: Letter to customer (+10 days)
- Step 3: Letter to CO (+7 days)
- Step 4: Legal letter to customer (→ DD139) (+13 days)
- Step 5: Issue DD139 (+10 days)
- Step 6: Follow-up on DD139 (dispersing officer) (+45 days)
- Step 7: Write-off (after 6 months)
Steps 2-6 above will be HANDLED by dunning levels in SAP.
Configuration before dunning can be carried out
- Defining Dunning AREA
- Define Dunning KEYS
- Define Dunning Block Reasons
- Dunning Procedure
Define Dunning Procedure (T. Code ? FBMP), To set up a Dunning Procedure, the following must be specified: number of Dunning Levels (1-9) Dunning Texts, Standard Text can also be included in the Dunning Texts. Dunning Procedure major parameters: Dunning Interval, Number of Dunning Levels, Grace Period
- Assign Dunning Procedure to Customer / Vendors Accounts (T. Code ? XD02)
- Define Correspondence Types (T. Code ? OB77)
- Assign Company Codes to Correspondence company Codes
- Assign Programs for Correspondence Types (OB78)
- Dunning Run: Transaction Code: F150
Menu Path: accounting > financial accounting > accounts receivable > periodic processing > dunning.
Dunning Business Processes: Dunning is actually the process by which you ?bill? or ?invoice? a customer for past due items. With regards bad Checks for example dunning procedure could follow these steps: Steps 2-6 above will be handled by dunning levels in SAP. Configuration before dunning can be carried out
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