1.

What is mobile banking? What is the importance of mobile banking for banks?

Answer»

Mobile banking is a system that allows customers of a financial institution to conduct a number of financial transactions through a mobile device such as a mobile phone or personal digital assistant.

Advantages to Banks:

• Control costs, removal of cost duplication 

• Cater to increasing online channel customers 

• Personalize customer interactions 

• Unparalleled convenience and proactive customer service 

• Cross selling



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