InterviewSolution
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What Is Morale? How Can It Be Maintained? |
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Answer» Morale can be a combination of many factors. A simple definition is that it is the state of a person’s (or a group’s) feelings and attitudes. In a more military sense, it is the quality that exists in a group of people, which arises from faith in their efficiency and discipline, and in the competent and fair way with which they are led. A rather broader meaning is given when it is used in business management — it is the collective attitude of workers towards each other, their work and man-agement. When morale is high, work is done willingly, and with less supervision; when it is low, work is of poor quality and problems arise, e.g., with a low labour turnover and absenteeism. When groups emerge in industry, each person MUST sacrifice some part of his individuality, as he, in effect, joins the group to serve the group purpose, thereby (impliedly or other-wise) agreeing to obey those who are in charge. Each group has a particular kind of acceptable behaviour, which is implanted in the mem-ber’s thoughts, and this participation tends to give the members a feeling of superiority over non-group members. Craftsmen often adopt this attitude over non-craftsmen. If a group can constantly work towards the common purpose, morale can be maintained. The purpose of the group, e.g., to win a race, or to produce an article, becomes accepted as the purpose of the individual. Individual interests, though, must be subordinated to the group INTEREST and, if this can be done, morale will be high. If morale is good, team spirit should be good as this arises where all members of the group know every member is working to achieve the group goal and obeys internal author-ity. But, if some members are aware that others are more interested in PERSONAL success, morale will be low and team spirit will be low. In industry, for EXAMPLE, the manufacturing department may not achieve its target because of lack of material, and the planning department may be blamed. Many similar cases occur daily, in business — morale may be high (as everyone is trying to achieve the desired goal), but team spirit may be low because people (rightly or wrongly) are aware that some members are not pulling their weight. The remedy for lack of team spirit is to give the staff BETTER education and knowledge of the other person’s or section’s problems and to make them aware of the fundamental interrelations between department. Morale can be a combination of many factors. A simple definition is that it is the state of a person’s (or a group’s) feelings and attitudes. In a more military sense, it is the quality that exists in a group of people, which arises from faith in their efficiency and discipline, and in the competent and fair way with which they are led. A rather broader meaning is given when it is used in business management — it is the collective attitude of workers towards each other, their work and man-agement. When morale is high, work is done willingly, and with less supervision; when it is low, work is of poor quality and problems arise, e.g., with a low labour turnover and absenteeism. When groups emerge in industry, each person must sacrifice some part of his individuality, as he, in effect, joins the group to serve the group purpose, thereby (impliedly or other-wise) agreeing to obey those who are in charge. Each group has a particular kind of acceptable behaviour, which is implanted in the mem-ber’s thoughts, and this participation tends to give the members a feeling of superiority over non-group members. Craftsmen often adopt this attitude over non-craftsmen. If a group can constantly work towards the common purpose, morale can be maintained. The purpose of the group, e.g., to win a race, or to produce an article, becomes accepted as the purpose of the individual. Individual interests, though, must be subordinated to the group interest and, if this can be done, morale will be high. If morale is good, team spirit should be good as this arises where all members of the group know every member is working to achieve the group goal and obeys internal author-ity. But, if some members are aware that others are more interested in personal success, morale will be low and team spirit will be low. In industry, for example, the manufacturing department may not achieve its target because of lack of material, and the planning department may be blamed. Many similar cases occur daily, in business — morale may be high (as everyone is trying to achieve the desired goal), but team spirit may be low because people (rightly or wrongly) are aware that some members are not pulling their weight. The remedy for lack of team spirit is to give the staff better education and knowledge of the other person’s or section’s problems and to make them aware of the fundamental interrelations between department. |
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