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What is Ombudsman? |
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Answer» The word ‘ombudsman’ derives from the Swedish word umbadsman which in turn is based on the Old Norse “umboosmaor” meaning representative. An Ombudsman is one who advocates for fairness, equity and administrative efficiency. a person who investigates, reports on, and helps settle complaints : an individual usually affiliated with an organization or business who serves as an advocate for patients, consumers, employees, etc. The insurance company's ombudsman was able to resolve the problem |
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