What Is Service Management Measurements?

1.	What Is Service Management Measurements?
Answer» To manage and control the PROCESS it should be MONITOR and measure. FOUR metrics for performance measurement PROGRESS Compliance Effectiveness Efficiency To manage and control the process it should be monitor and measure. Four metrics for performance measurement

Answer»

To manage and control the PROCESS it should be MONITOR and measure.

FOUR metrics for performance measurement

To manage and control the process it should be monitor and measure.

Four metrics for performance measurement

Discussion