You must first activate the licences for each of the services you purchased before you can begin utilising your firewall to safeguard network traffic.

• Locate the licence activation codes that you purchased.
  •  Palo Alto Networks customer care should have sent you an email with the activation codes associated with each subscription when you purchased them. If you can't find this email, you'll need to contact Customer Support to GET your activation codes before continuing.
• You have to activate your Support subscription. If you don't have a VALID Support licence, you won't be able to UPGRADE your PAN-OS software.
  • Select DeviceSupport after logging in to the web portal.
  • Select Activate support with authorisation code from the drop-down menu.
  • Click OK after entering your Authorization Code.
• Activate each licence you've bought. Choose Device>Licences, then activate your licences and subscriptions using one of the methods below:
  • License KEYS can be obtained via the licence server.
  • Use the authorisation code to activate the functionality.
  • Upload the licence key manually.
• Check to see if the licence has been activated.
  • Verify that the licence has been successfully activated on the Device>Licences page. After activating the WildFire licence, for example, you should see that it is valid:
• (For WildFire subscriptions only) To complete the WildFire subscription activation, do a commit.
  • A commit is required for the firewall to begin passing advanced file types after establishing a WildFire subscription.