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What Is Workforce Management? |
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Answer» Workforce management (WFM) is part of the Greater Human Capital Management (HCM) Model that ENCOMPASSES all the activities, processes, and tools needed to manage LABOUR. A comprehensive WFM includes planning, forecasting, scheduling, and tracking workers to optimize the BALANCE of customer, employee, labour laws, and organizational NEEDS. Workforce management (WFM) is part of the Greater Human Capital Management (HCM) Model that encompasses all the activities, processes, and tools needed to manage labour. A comprehensive WFM includes planning, forecasting, scheduling, and tracking workers to optimize the balance of customer, employee, labour laws, and organizational needs. |
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