Communication Systems

BY INC. EDITORIAL, INC. STAFF

Communication Systems

Communication systems are the various processes, both formal and informal, by which information is passed between the managers and employees within a BUSINESS, or between the business itself and outsiders. Communication—whether written, verbal, nonverbal, visual, or electronic—has a significant impact on the way business is conducted. The basic process of communication begins when a fact or idea is observed by one person. That person (the sender) may DECIDE to translate the observation into a message, and then transmit the message through some communication medium to another person (the RECEIVER). The receiver then must interpret the message and provide feedback to the sender indicating that the message has been understood and appropriate ACTION taken.

The goal of any form of communication is to promote complete understanding of a message. But breakdowns in communication can occur at any step in the process. Business managers need to understand and eliminate the common obstacles that prevent effective communication. Some of the causes of communication problems in business settings include: