At this point, the INTERVIEWER is testing your resourcefulness. This is a pretty generic question, so make sure that your answer is consistent with the overall theme of the INTERVIEW. The tools available may include server log files, network analyzers, ERROR MESSAGES, README files, telephone support, or vendor technical support web sites or CD-ROMs. Don’t forget to mention vendor-specific resources that you may use, like TECHNET Online, or any other subscriptions that you may have in your bag of tricks. The final resource is of course your colleagues who may have run into this situation in the past.

At this point, the interviewer is testing your resourcefulness. This is a pretty generic question, so make sure that your answer is consistent with the overall theme of the interview. The tools available may include server log files, network analyzers, error messages, README files, telephone support, or vendor technical support web sites or CD-ROMs. Don’t forget to mention vendor-specific resources that you may use, like TechNet Online, or any other subscriptions that you may have in your bag of tricks. The final resource is of course your colleagues who may have run into this situation in the past.