In its simplest form, empathy is the ability to recognize emotions in others, and to understand other people's perspectives on a situation. At its most developed, empathy enables you to use that insight to improve someone else's mood and to support them through challenging situations.Empathy is often confused with sympathy, but they are not the same thing. Sympathy is a feeling of concern for someone, and a sense that they could be happier. Unlike empathy, sympathy doesn't involve shared perspective or emotions.You can FEEL sympathy for someone you SEE in tears in the street, for EXAMPLE, without knowing anything about their situation. Sympathy may develop into empathy, but doesn't necessarily do so.According to influential psychologist Daniel GOLEMAN, empathy is one of the five key components of emotional INTELLIGENCE   – a vital leadership skill. It develops through three stages: cognitive empathy, emotional empathy and compassionate empathy. We discuss each stage in turn, below.Explanation: