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When An Invoice Is Created In Ar And The User Changes To The Ar (1070), It Debits To Something Other Than 1070. The Customer Balance Is Increased To Reflect That He Owes Us Money But The Journal Entries For 1070 Remains At 0. I Assume The Aged Vs And The Journal Entries For A Customer Should Be Equal. I Am Aware The Invoice Should Have Used 1070 But It Didn’t, Which Means A User Error. Do You Know How To Undo This Type Of Error?

Answer»
  • The situation you mentioned is the reasons why you should not change invoices that are accounted for. This can also happen when the J/E is changed since the AR transfer to GL creates unnoted J/E. Changing the said invoices puts GLA and the sub ledger out of SYNC.
  • You NEED to SET the journal source for receivables so that the update flag is not enabled.
  • In AR, don’t change invoices that are there. Instead use DM and CM functionality to adjust invoices or create new ones.



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