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When do we assume that a billing is successful?

Answer»

Abilling is assumed to be successful as long as itis fulfilling following criteria: 

Timely Billing: End customer's invoice is being generating on time i.e. nominal date. There may be some circumstances when end customer does not get their invoices on time because of some logistic issues. But it is IT's responsibility to generate all the due bills on due date.

Billing Accuracy: This is most important factor for the customer satisfaction and from regulatory obligation point of view. If billing system is not generating accurate bills then it canlead to serious business issue from legality point of view as well as leaving a customer inunhappy state.



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