1.

Which methods of training and development should the Company initiate? Explain giving reasons.

Answer»

The company can use ’On the job’ and ‘Off the job’ training methods. 

The merits or benefits of ‘On the job’ are:

  • It is a practical method.
  • The trainee can contribute towards the real/actua! work, 

(iii) Separate arrangements need not be done.

If the ‘Off the job’ methods are used, then the benefits derived are the following :

  • Vestibule training helps in avoiding modern and expensive equipment from being damaged. 
  • Conference helps to develop conceptual knowledge reduce, resistance to change etc.

(ii) A major insurance company handled all recruiting screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘job seeker’s market: This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.



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