Saved Bookmarks
| 1. |
Which skill includes negotiation and persuasion skills and help the salesperson and customer to reach mutually satisfactory agreement? Give any one example of how a salesperson may use such skills to ensure deal with customers. |
|
Answer» INFLUENCING SKILLS includes negotiation and persuasion skills and help the salesperson and customer to reach mutually satisfactory agreement Example - if a customer is told that an item under the deal is in short supply which will soon run out from the market he is more likely to buy out. Similarly if a customer is told by the seller unless they buy immediately, the price will increase next week or any other correct example. |
|