A complaint to the District Consumer Forum can be filed by

1. the consumer
2. the Government of India, State Government and the Government of Union Territory
3. Consumer Society
4. Representative of consumer, and
5. any member of the family of the consumer who had purchased goods or services.

A complaint can be either handwritten or typed or sent through e-mail. When a complaint is lodged in a forum/ court, it has to be accompanied by affidavit, giving information about name, address and contact number. The reasons for filing complaint should be clearly started. Xerox copies of the supportive documents/ evidences related to complaint should be enclosed. Bills and receipts of payment should be enclosed.

Details of cheque should be given when the payment is made by cheque. Other evidences such as copy of advertisement, pamphlet; prospectus and terms/conditions offered by the seller should be enclosed. Bills and receipts of payment should be enclosed. Details of cheque should be given when the payment is made by cheque. Other evidences such as copy of advertisement, pamphlet; prospectus and terms/conditions offered by the seller should be enclosed. A complaint has the be filed within two year of the incident. Consumer may Call 1800-233-0222 of Gujarat state helpline or 1800-114000 . of national helpline to file complaint and to seek legal information and guidance.