1.

Write a short note on informal communication.

Answer»

Informal Communication:

  • Any communication which depends on human relations and friendship among employees of an organization is known as informal communication.
  • Informal communication is flexible and simple in nature.
  • There is no need for control and order informal communication.
  • It can be explained orally or even in a symbolic language i.e. through signs. -> Informal organization provides co-ordination and credibility to the organization. Example:
  • Industrial manager instructs the labourer to work
  • Sales manager gives information and suggestions regarding presentation to the salesman in an easy going manner

Characteristics:

  • It depends on human relations
  • Control or order is not required in informal communication
  • It can be explained orally or through symbolic language
  • Depends on human and friendly relations
  • It is flexible and easy
  • Process is not important in this communication
  • It gives more co-ordination and credibility to the organization
  • Informal communication is not. supplementary but complementary to the formal communication


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