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Answer» (a) Right to safety - The consumer has a right to be protected against goods and services which are hazardous to life and health.
- They should check for the standardization mark before buying a product so as to be assured about its quality.
- The marketers should not use sub standard or poor quality raw material to manufacture goods which do not conform to the safety norms
- For example, while purchasing an electronic product the buyer must check for ISI mark to be assured about its quality.
(b) Right to Information - According to this right, the consumer has a right to get complete information about the product he/she is willing to buy like, its contents, name of the manufacture, date of manufacture, expiry date, price, quantity, directions for use, etc.
- As per the laws, in India it is compulsory for the manufacturer to make available such information on the package and label of the product.
- For example, while purchasing a packet of diet snack the buyer must read its label carefully to know about its ingredients, nutritional value, price etc.
- For example, while purchasing an electronic product the buyer must check for ISI mark to be assured about its quality.
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