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Answer» Nature of business services:-
-lntangibility: A service is not a PHYSICAL product that you can touch or see. A service can be experienced by the buyer or the receiver. Also, you can not judge the quality of the service before consumption.
-Inconsistency: There can be no PERFECT standardization of services. EVEN if the service provider remains the same, the quality of the service may differ from time to time.
-Inseparability: One unique characteristic of services is that the service and the service provider cannot be separated. UNLIKE with goods/products the manufacturing and the consumption of services cannot be separated by storage.
-Storage: The production and consumption of services are not inseparable because storage of services is not possible. Being an intangible transaction there can never be an inventory of services.
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