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Write the difference between upward and downward communication? |
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Answer» Upward communication is the flow of information from the subordinate to superiors or from employees to management. Without upward communication management works in a vacuum, not knowing if the message have been received properly or if other problems exits in the organisation. Down ward communication is the flow of information from the top of the organisational management hierarchy and telling people in the organisation what is important (mission) and what is valued (policies) Downward communication generally provides enabling information which allows a subordinates to do something eg. Instruction how to do the task. |
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