Your father has purchased a faulty room heater from a shop. Shopkeeper

1.	Your father has purchased a faulty room heater from a shop. Shopkeeper refused to exchange it. He does not know the procedure to file complaint. Explain him the procedure to file the complaint in consumer protection forum.
Answer» Procedure to file a complaint in consumer protection forum -: a. Identify the jurisdiction of the forum- District ,State or National level b. File the complaint before 2 years c. Fill in prescribed format, state the facts and specify the compensation or relief d. Attach bills , copy of registered Affidavit , court fees and affidavit stating the contents are true e. Submit the complaint in consumer court. A copy of complaint is sent to opposite party and court directs the opposing the party to reply within 30-45 days f. Court final order sent to all the parties by registered part

Your father has purchased a faulty room heater from a shop. Shopkeeper refused to exchange it. He does not know the procedure to file complaint. Explain him the procedure to file the complaint in consumer protection forum.

Answer»

Procedure to file a complaint in consumer protection forum -:

a. Identify the jurisdiction of the forum- District ,State or National level

b. File the complaint before 2 years

c. Fill in prescribed format, state the facts and specify the compensation or relief

d. Attach bills , copy of registered Affidavit , court fees and affidavit stating the contents are true

e. Submit the complaint in consumer court. A copy of complaint is sent to opposite party and court directs the opposing the party to reply within 30-45 days

f. Court final order sent to all the parties by registered part

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