Your mother has bought a mobile phone worth Rs 45,000/ for your younge

1.	Your mother has bought a mobile phone worth Rs 45,000/ for your younger sister. It gets over- heated while charging. You have decided to file a complaint against the shopkeeper as he is taking no interest in solving your problem. a. In which forum should she file a complaint. Why? b. What compensation will she get if she wins the case? Give
Answer» a. Case will be filled in District forum because the cost of the product is less than 20 lakhs. b. Relief can be given: 1. Removal of defects from the phone. 2. Replacement of mobile phone. 3. Refund of price paid. 4. Compensation for injury/loss suffered. 5. Grant costs incurred.

Your mother has bought a mobile phone worth Rs 45,000/ for your younger sister. It gets over- heated while charging. You have decided to file a complaint against the shopkeeper as he is taking no interest in solving your problem. a. In which forum should she file a complaint. Why? b. What compensation will she get if she wins the case? Give

Answer»

a. Case will be filled in District forum because the cost of the product is less than 20 lakhs.

b. Relief can be given:

1. Removal of defects from the phone.

2. Replacement of mobile phone.

3. Refund of price paid.

4. Compensation for injury/loss suffered.

5. Grant costs incurred.

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