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1.

Why is organizing known as a goal oriented activity?

Answer»

Because it acts as a linear structure that co-ordinates goals of business, departmental goals and goals of employees.

2.

State the definition and views of Louis Allen on delegation of authority.

Answer»
  • According to Louis Allen, “Delegation of authority means assignment of responsibility and power to the subordinates by creating accountability for effective performance.”
  • He also says that “Delegation of power is such kind of process in which the administrator gives a part of the powers to his helpers along with duties, and the helpers, with the help of others, for the purpose of work performance, accepts such powers consciously.”
3.

Define delegation of authority and state one example.

Answer»
  • The system of giving power to the other person for doing a particular task is called delegation of power.
  • For example, marketing managers are given power to incur necessary expenditure in their work area, appointment of employees, take disciplinary actions against the employees, etc.
4.

What is delegation of authority? Explain.

Answer»
  • In business terminology, ‘power’ refers to giving orders and also to see to it that the orders are followed.
  • When the size of the organization becomes large, the upper level administrators assign some work to their subordinates.
  • These subordinates have to see that the orders are followed properly. For this the subordinates are given some powers.
  • This vesting of powers is called delegation of power.
  • Thus, the system of giving power to the other person for doing a particular task is called delegation of power.
  • According to Louis Allen, “Delegation of authority means assignment of responsibility and power to the subordinates by creating accountability for effective performance.” He also says that “Delegation of power is such kind of process in which the administrator gives a part of the powers to his helpers along with duties, and the helpers, with the help of others, for the purpose of work performance, accepts such powers consciously.”
  • It should be noted that although the subordinates are given powers and they are responsible to get the work done but the final completion of the work and its responsibility rests with the upper level administrator only and he cannot free himself from that.
  • Delegation of authority can be for various purposes. For example, Marketing Managers are given power to incur necessary expenditure in their work area, the appointment of employees, to take disciplinary actions against the employees, etc.
5.

What is the flow of accountability in the organization?

Answer»

Accountability flows from lower level management to upper level management in the organization

6.

What cannot be delegated from the following?(A) Authority(B) Responsibility(C) Accountability(D) Work

Answer»

Correct option is (C) Accountability

7.

According to, delegation of authority is such kind of process in which the administrator gives a part of the powers to his helpers along with duties, and the helpers with the help of others for the purpose of work performance, accepts such powers consciously.’(A) Louis Allen(B) Henri Fayol(C) Peter F. Drucker(D) Fredrick Taylor

Answer»

Correct option is (A) Louis Allen

8.

What is it called where authority is centrally delegated at higher management level?(A) Decentralization(B) Centralization(C) Decapitalization(D) Transmission

Answer»

Correct option is (B) Centralization

9.

A task may be delegated but not the accountability. Explain.

Answer»
  • During delegation of work, the person who has been delegated the power and work is accountable for this work to the higher authorities.
  • He needs to provide proper explanation and follow reporting process to the top level management.
  • The delegated person may be having the powers to get the work done by others but finally the responsibility of getting the work done rests with the upper level administrators only.
  • This means if the delegated work is not done as planned, the person who has delegated cannot put the blame on the shoulder of the person to whom the work was delegated. Hence, a task may be delegated but not the accountability.
10.

Delegated authority holder has to provide proper explanation and follow reporting process to the top level management is known as(A) Accountability(B) Responsibility(C) Centralization(D) Authority

Answer»

Correct option is (A) Accountability

11.

What is the limitation of decentralization?

Answer»
  • Decentralization cannot be adopted in very small units, especially because the business secrets cannot be maintained.
  • Sometimes when common policies are not implemented or if co-ordination is not maintained properly, decentralization becomes unsuccessful.
12.

Define and explain the concept of decentralization.

Answer»

Decentralization:  The delegation of power from upper to lower level in orderly manner is known as decentralization of power.

  • According to Henri Fayol, “To assign powers to the superiors, to enable distribution of work, and to include in decision making process is called decentralization.”
  • Whether to opt for centralization or decentralization largely depends of the size of the unit and the approach of the administrators.
  • Small sized organization can have centralized powers but generally large sized organizations should have decentralized form of management for successful organizing.
  • Under decentralization not all but some major powers such as executive powers are given by the upper level administrators to the lower level.
13.

What is decentralization of authority?

Answer»

The delegation of power from upper to lower level in orderly manner is known as decentralization of power.

14.

Define decentralization according to Henry Fayol.

Answer»

To assign powers to the superiors, to enable distribution of work, and to include in decision making process is called decentralization.

15.

What limitations are generally seen in centralization of authority?

Answer»
  1. Hierarchy,
  2. Non-scientifically taken decisions,
  3. Non-cooperation,
  4. Lack of specialization, and more work load, etc.
16.

Who has the supreme power in functional organization?

Answer»

Chief Executive Officer has the supreme power in functional organization

17.

In which type of organization is functional organization more favourable?

Answer»

In organizational units where more variety is seen in work.

18.

Meaning of Functional Organization.

Answer»

Keeping in view limitations of linear organization, functional organization came into existence. The organization where in experts with specialized knowledge are given separate responsibilities of respective work of respective department, is called functional organization.

19.

Formation of Functional Organization.

Answer»

Functional organization gives special importance to work distribution and specialization. The assignment of power and responsibilities are made on the basis of functions and not departments; in this type of organization. For each functions different experts are appointed. These experts are not only advisors but also administrative heads for their respective functions. They are fully responsible for the work assigned to them.

In functional organization (work based organization), the supreme power rests with the Chief Executive Officer. The unit is divided into two parts. For each department their list of functions are determined, their functional departments are decided and then various officers are assigned with respective authority and responsibility.

20.

Definition of Organizing.

Answer»

As per Chester I. Bernard, “The activity conducted by the co-operation of two or more people and their co-ordination is called Organizing.”
According to Louie Allen, “Organizing is the process of identifying and classifying the work to be performed, defining and delegating responsibility and authority, and establishing relationship for the purpose of enabling people to work most effectively together in accomplishing objectives.”

21.

Concept of Organizing.

Answer»

Basically the concept of organizing is linked to group. Where more than one person work together, the structure necessary to accomplish the work effectively is called organizing and it is also termed as an arrangement.

22.

Who said, ‘The lack of proper formation of organization cannot sustain for long time. Hence, the unit is slowly destroyed.’?(A) Louie Allen(B) Chester I. Bernerd(C) Peter F. Drucker(D) Henry Fayol

Answer»

Correct option is (C) Peter F. Drucker

23.

How is the division done in linear organization?

Answer»

On the basis of departments

24.

What has to be done once the work is departmentalized properly?(A) Goals have to be clearly defined(B) Powers and responsibilities have to be delegated to all the heads(C) The task to determine departmental positions and abilities(D) Organizational chart has to be prepared

Answer»

Correct option is (C) The task to determine departmental positions and abilities

25.

Out of the following organizational structures which one is the most simple and ancient type?(A) Functional structure(B) Linear structure(C) Matrix structure(D) Formal structure

Answer»

Correct option is (B) Linear structure

26.

What is functional organization?

Answer»

Functional organization is an organizational structure where the structure is built on the basis of distribution of work.

27.

In linear structure, less power is in whose hands?(A) Top level management(B) Middle level management(C) Bottom level management(D) Both (B) and (C)

Answer»

Correct option is (C) Bottom level management

28.

Which types of decisions are taken by board of directors in linear organization?(A) Routine decisions(B) Departmental decisions(C) One time decisions(D) Policy based decisions

Answer»

Correct option is (D) Policy based decisions

29.

The linear organization is also known as(A) Functional organization(B) Informal organization(C) Simple organization(D) Departmental organization

Answer»

Correct option is (D) Departmental organization

30.

Give one limitation of linear organization

Answer»

Linear organization gives more importance to department than work which is its biggest limitation.

31.

Who decides whether to have a centralized or decentralized power in the organization?(A) Owner(B) Administrators(C) Subordinates(D) Shareholders

Answer»

Correct option is (B) Administrators

32.

Which of the following is the modem type of organization?(A) Matrix organization(B) Linear organization(C) Functional organization(D) Both (A) and (C)

Answer»

Correct option is (A) Matrix organization

33.

Characteristics of Formal Organization.

Answer»

Characteristics of Formal Organization:

  • Formal Structure,
  • Lacking Flexibility
  • Delegation of Power from Upper Level to Lower Level
  • Large Size
  • Particular Relations and
  • Communication.
34.

“Formal and Informal Organisations are Complementary to each other.” – Explain.

Answer»

In the formal organizational structure, individuals are assigned various job positions. While working at those job positions, the individuals interact with each other and develop some social and friendly groups in the organization i.e. they form informal organizational structure.

  • The existence of informal structure depends upon the formal structure because people working at different job positions interact with each other to form informal structure and the job positions are created in formal structure.
  •  So, if there is no formal structure, there will be no job position, there will be no people working at job positions and there will be no informal structure.
  • Although formal organization goes as per procedures, divisions and work allocations, the informal organization makes the execution more effective and harmonious and serves as a complement of formal organization.
35.

Informal organization is now acceptable and has become widespread

Answer»
  • In the formal organizational structure individuals are assigned various job positions. While working at those job positions, the individuals interact with each other and develop some social and friendly groups in the organization. This network of social and friendly groups forms another structure in the organization which is called informal organizational structure.
  • The members while doing the formal work also interact at social level, bring their own values and assumptions during work discussion.
  • The members of informal organization develop friendship, alliances, trusted sources of information and share preferences on how work should be done.
  • This makes achieving the goals easily and in a harmonious manner.
  • Owing to several benefits the organization gets, it accepts informal organization.
36.

Define formal organization.

Answer»

To achieve the predefined goals, the formal structure of relationship among persons and work is establishes which is known as formal organization.

37.

Which of the following is a type of formal organization?(A) Linear organization(B) Functional organization(C) Both (A) and (B)(D) Matrix structure

Answer»

Correct option is (C) Both (A) and (B)

38.

List down the characteristics of formal organization.

Answer»
  1. Formal organization,
  2. Lacking flexibility,
  3. Delegation of power from upper to lower level,
  4. Large size,
  5. Particular relations, and
  6. Communication.
39.

Which of the following is not a characteristic of formal organization?(A) Lacking flexibility(B) Large size(C) Communication(D) Based on human relations

Answer»

Correct option is (D) Based on human relations

40.

Power is the key to administration, but delegation of power is the key to organization. OR Delegation is the base for the success of an organization. Explain.

Answer»
  • In business terminology, ‘power’ refers to giving orders and also to see to it that the orders are followed.
  • Person having power has right to make decisions and execute tasks. This leads to smooth functioning of management and administration.
  • However, when the size of the organization becomes large, it becomes difficult .for the upper level administrators to conduct all work on their own and execute all their powers on own. Hence, they assign some work to their assistants.
  • By delegating power to the lower level, the upper level administrators get free from such works that can be performed by junior level staff. This helps the upper level people to focus upon their core tasks i.e. policy making.
  • This increases efficiency of the management and organizing.
41.

Meaning of Matrix Organization.

Answer»

Matrix organization is a modern type of organization. It has two different types of structure. One is the simple kind of structure which forms part of decision making. The second one is for the solution of technical questions/problems. It is called project structure. The combination of both these result into Matrix Organization.

42.

State the limitations of matrix organization.

Answer»

Matrix structure can result in internal complexity. Some employees may become confused as to who is their direct supervisor. For example, an employee may receive different directions concerning the same thing from supervisors in different departments.

  • Miscommunication and ineffective managing can result in employee dissatisfaction and low morale.
  • Prolonged issues may cause the organization to experience high employee turnover.
  • Matrix organizational structure is expensive to maintain.
  • A company’s overhead cost typically increases because of the need for double management.
43.

Matrix organization is multi-faced. Explain.

Answer»
  • Matrix organization is a modern form of organization, which has two different types of structures.
    One is the functional structure which forms the part of decision making. The second is the technical problems solution based structure which is called project structure. The combination of both these structures results in matrix organization.
  • Moreover, in matrix organization, the organization gets the benefits of specialized work as well as that of project management.
  • Hence, matrix organization is multi-faced structure.
44.

Design of Matrix Organization.

Answer»

There is combination found of work based and project based organization. In this organization each project manager is assigned with different type of work responsibilities. For total projects, each project-wise project manager is appointed. Their responsibility is to’ accomplish project timely and successfully. The necessary experts staff is obtained from various sections. They are divided into different teams. On completion of the project they are sent back to their respective sections.

45.

What is a matrix organization?

Answer»

Matrix Organization:

  • The organizational structure in which people with similar skills are pooled for work assignments, resulting in more than one manager is called a matrix organization.
  • Matrix organization is a combination of work based (functional organization) and project based organization.
  • Matrix management is the practice of managing individuals with more than one reporting line i.e. in a matrix organization structure.
  • For example, all engineers may be in one engineering department and report to an engineering manager (i.e. part of functional organization structure), but these same engineers may be assigned to different projects and report to a different engineering manager or a project manager while working on that project. Therefore, each engineer may have to work under several managers at same point of time.
46.

What is the other name of matrix structure?(A) Project structure(B) Departmental structure(C) Formal structure(D) Army structure

Answer»

Correct option is (A) Project structure

47.

A person who is at bottom level and receives orders is called.(A) Subordinate(B) Superior(C) Project manager(D) Officer

Answer»

Correct option is (A) Subordinate

48.

Who said, To assign powers to the superiors, enable distribution of work, and to include in decision making process is called decentralization.(A) Henry Gantt(B) Peter F. Drucker(C) Henri Fayol(D) Louis Allen

Answer»

Correct option is (C) Henri Fayol

49.

What is the formal administrative structure that is formed to enable effective implementation of planning known as?(A) Directing(B) Organizing(C) Decentralization(D) Controlling

Answer»

Correct option is (B) Organizing

50.

“Distribution of Authority and Responsibility is a base of an Organisation” – Explain.

Answer»

Under organizing, the authority and responsibility of each individual is decided. It is also decided who will report to whom.

  • Divisional heads, sub-divisional heads and skill based heads are finalized and then all the heads are given power and responsibilities so that they can perform their work well.
  • In addition to this, the post of each person is also clarified. His role, authority and responsibility in the organization is also decided
  • Over and above all these, the power and responsibilities are divided and balanced among employees of various posts.
  • Doing so gives every employee a clear picture of his roles and the contribution – he has to make to achieve business goals. Moreover, this also removes any confusion regarding every individual’s role in the organization.
  • Hence, distribution of authority and responsibility is the base of an organization.