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This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 51. |
Name the technique of scientific management which differentiates between efficient and inefficient workers. |
| Answer» Differential wage system is the technique of scientific management which is the strongest motivator for work to reach standard performance. In this system the workers can be classified as efficient or inefficient on the basis of certain specific standards (related to quality, quantity, etc). | |
| 52. |
Which technique of scientific management suggests that, a disciplinarian should be appointed under the planning incharge, in order to maintain discipline among workers?A. Harmony, not discordB. Cooperation not individualismC. Functional foremanshipD. None of the above |
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Answer» Correct Answer - C Functional foremanship is a factory management technique that advocates for having multiple foremen in different, specialized roles. Traditionally, factories had just one foreman who would oversee operations |
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| 53. |
Name and explain the technique of scientific management which helps in establishing interchangeability of manufactured parts and products |
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Answer» Standardisation of work is the technique of scientific management, which helps in establishing interchangeability of manufactured parts and products It is the process of setting standards for every business activity process, raw materials, time machinery and methods to achieve efficiency. Standardisation of product implies that the size design, quality, shape, etc of the product should meet the requirements and tastes of consumers The objectives of standardisation are (i) To maintain quality standards. (ii) To set up performance standards for men and machines (iii) To provide interchangeability of manufactured parts and products (iv) To achieve target production in predetermined time. |
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| 54. |
Sanket, after completing his entrepreneurship course from U.S.A. returned to India and started a coffee shop Fiona Coffee in a famous mall in Mumbai. The speciality of the coffee shop was the special aroma of coffee and a wide variety of flavours to choose from. Somehow, the business was neither profitable nor popular. Sanket was keen to find out the reason. He appointed Riya, an MBA from a reputed management institute as a manager to find out the causes of the business not doing well.Riya, took a feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order. She analysed and found out that there were many unnecessary obstructions which could be eliminated. She fixed a standard time for processing order. She also realised that there were many flavours whose demand was not enough. So, she also decided to discontinue the sale ofsuch flavours. As a result within a short period, Riya was able to attract the customers Identify and explain any two techniques of scientific management used by Riya to solve the problem. |
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Answer» The two techniques of scientific management used by Riya are (i)Time study it refers to determine the standard time required to complete a particular activity. The standard time is determined on the basis of average time taken to complete the work This study is conducted with the help of a stop watch The main objective of this study is to get the estimated figure of labour cost to determine the number of required workers and to decide the suitable incentive plan (ii) Simplification it helps in eliminating unnecessary diversity of products and thus, results in saving cost.it aims at eliminating superfluous varieties, sizes and dimensions. It leads to reduction in wastage of inventories fuller utilisation of equipment and increased turnover |
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| 55. |
How does the technique of time study help to improve the efficiency of workers? Give three points in support of your answer. |
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Answer» Technique of time study helps in improving the efficiency level in the following ways: (i) Setting up the standard target for workers. (ii) Determining the number of workers required to perform a job. (iii) Categorizing the workers into efficient and inefficient categories. |
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| 56. |
Identify the technique of scientific management, in which planning and production departments are segregated Discuss in brief |
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Answer» Functional foremanship Functional foremanship is a factory management technique that advocates for having multiple foremen in different, specialized roles. Traditionally, factories had just one foreman who would oversee operations |
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| 57. |
Shreya, a manager feels that the employees should get enough time to adapt to a new environment to slow results. By doing so she is following a principle of management. Name and explain the principle. |
| Answer» Stability of personnel | |
| 58. |
Shivalik Ltd is facing crisis in business. A detailed analysis of operations reflected that the workers of the production department were not satisfied with the behaviour of production manager, as they had to work for long hours without rest. Further, it was decided to carry out a detailed analysis of every aspect of work Planning and operations departments were separated to facilitate specialisation he analysts also emphasised mutual understanding and cooperation between workers and managers is also essential identify the principles emphasised here |
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Answer» The two principles emphasised here are Harmony, not discord According to this principle Taylor emphasised that there should be complete harmony between the management and workers and there should be transformation in thinking of both parties, called mental revolution It implies that management should share the gains with workers and workers should work hard for the betterment of the business It also emphasises that prosperity of the employer cannot exist for long if it is not accompanied by the prosperity of its employees, and vice versa japanese work culture. where the workers wear a black badge if they go on strikes and works more than normal working hours to gain the sympathy of the management (ii) Cooperation, not individualism This principle is an extension of principle of harmony not discord According to this principle, Competition should be replaced by cooperation Management and workers both should realise that they need each other For this management should entertain and reward the constructive suggestions of employees and follow paternalistic style of management At the same time, workers should also cooperate with management, desist from going on strikes and making unreasonable demands to the management According to Taylor, there must be an equal division of work and responsibility between workers and management |
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| 59. |
The production manager of Harsh Ltd. Instructs a salesman to go slow in selling the product, wheras the marketting manager is insisting on fast selling to achieve the target. Which principle of management is being violated in this case ? |
| Answer» Correct Answer - Unity of command | |
| 60. |
Rishabh, a manager, very often speaks to people at all levels, passing on instructions regarding his department and also the other departments. Which principle of management is being overlooked ? |
| Answer» Principleof Scalar Chain | |
| 61. |
Kanika and Priyanka are typists in company having the same educational qualifications. Kanika is getting Rs. 16,000 per month and Priyanka Rs. 10,000 per month as salary for the same working hours. Which principle of management is violated in this case ? |
| Answer» Principle of equity | |
| 62. |
What contradiction do you find in the principle of unity of command and the technique of functional foremanship and why? |
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Answer» The contradiction in the principle of unity of command and the technique of functional foremanship is in the way a subordinate reports to his superior or boss. According to Taylor’s principle of unity of command, in an organization, a subordinate should report to and take orders from only one boss at a given point of time. Based on the technique of functional foremanship, a subordinate will be under the supervision of several specialists that makes the former obliged to report to all the specialists. |
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| 63. |
Fast Cool Industries (AC manufacturing company) asked its employees to work overtime in order to meet growing demand of AC in the summer season. However, the employees were not paid overtime wages for extra time worked by them. As a result, the employees always felt dissatisfied and it led to unhealthy relationships between the employees and management. Identify the principle of management not observed by Fast Cool Industries. |
| Answer» Remuneration of Employees. | |
| 64. |
Toyota follows certain well-defined business principles guiding its functioning. These are: 1. Honour the language and spirit of law of every nation and undertake open and fair corporate activities to be a good corporate citizen around the world. 2. Respect the culture and customs of every nation and contribute to economic and social development through corporate activities in local communities 3. To provide clean and safe products and to enhance the quality of life everywhere. 4. Create and develop advanced technologies and provide outstanding products and services that fulfil the needs of customers worldwide. 5. Foster a corporate culture that enhances individual creativity and teamwork value, while honouring mutual trust and respect between management and labour. 6. Pursue growth and harmony with global community through innovative management. 7. Work with business partners in research and creativity to achieve stable, long-term growth and mutual benefits and be open to new partnerships. These principles, will guide the company in its global vision 2010. This global vision envisages continuous innovations in future, use of environment friendly technologies, respecting and working with different sections of society and establishing an interactive relationship with society. How does management principles help an organisation to achieve its goals? |
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Answer» Management principles help an organisation to achieve its goal in the following ways (i) It provides managers with useful insight into reality and help them to understand managerial conditions ( ii) It facilitates optimum utilisation of resources and helps in effective administration (iii) It helps managers to meet the requirements of changing environment |
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| 65. |
According to Taylor, management should not close its ears to any constructive suggestions made by the employees. They should be rewarded for their suggestions which results in substantial reduction in costs. They should be part of management and, if any important decisions are taken, workers should be taken into confidence. At the same time, workers should desist from going on strike and making unreasonable demands on the management. Both should realise that they need each other. In fact, when will be open communication system and good will there will be need for even a tade union. Paternalistic style of management, whereby the employer takes care of the needs of employees, would prevail as in the case of Japanese companies. Identify the principle of scientific management highlighted in the above paragraph. |
| Answer» Cooperation, Not Indicidualism | |
| 66. |
For the last two years, Tulip Industries is not functioning smoothly and systematically. The relations between management and employees are becoming bitter day-by-day. After a complete analysis, it was observed that employees are not working effectively and efficiently and management is not fulfilling its commitment of increments and promotions. Which management principle is being ignored in the given case ? |
| Answer» The principle of Discipline. | |
| 67. |
Which principle of management aims at securing the loyalty and devotion of the employees by given them kind, fair and just treatment ? |
| Answer» Principle of Equity. | |
| 68. |
Managers have to take several decisions in a day, but the best decision is to, use available resources in a cost effective manner. Identify the approach behind this decision. |
| Answer» Correct Answer - Scientific approach | |
| 69. |
Same battery can be used in different mobile phones of a particular brand. This is an example of which of the following techniques of scientific management?(a) Standardisation of work (b) Method Study (c) Simplification of work(d) Functional Foremanship |
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Answer» Correct option is (a) Standardisation of work |
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| 70. |
A worker directly contacts the CEO of the company with a complaint regarding working conditions in the factory. Which of the following principles is being violated here?(a) Unity of Command (b) Discipline (c) Scalar Chain (d) Unity of Direction |
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Answer» Correct option is (c) Scalar Chain |
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| 71. |
Harpreet is desirous of setting up a small factory to manufacture different kinds of ecofriendly packaging materials. He proposes to adopt a logical approach to his business rather than hit and trial method as he knows that this can result in tremendous saving of human energy as well as wastage of time and materials. He plans to adopt paternalistic style of management in practice in order to avoid any kind of class-conflict that may emerge between him and the workers. Moreover, he plans to seek the opinion of his workers before taking any important decisions and also offers incentives to them for providing valuable suggestions for the business. In context of the above case: Identify and explain the various principle of scientific management that Harpreet plans to apply in his business. |
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Answer» The principles of scientific management applied in this case are : (i) Science, not rule of thumb (ii) Harmony, not discord |
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| 72. |
Ram Kishan is the owner of a shoe manufacturing factory. He follows the traditional practice of fixing standard time of work based on his own past experiences. He could not MBA from FMS joined the business and suggested to fix the standard time by analysing the work scientifically. The production increased and supply could match the demand. Which principle of scientific management of Taylor is highlighted in above case ? |
| Answer» Science, not Rule of Thumb. | |
| 73. |
Voltech India Ltd. Is manufacturing LED ulbs to save electriclty running under heavy losses. To revive from the losses, the management thought of shifting the unit to a backward area where labour is available at a low cost. The management also asked the workers to work overtime without any additional payment and promised to increased to wages of teh workers after achieving its mission. Within a short peiod the company started earing profits because both the management and the workwers honoured their commitments. State the principle of management described in the above para. |
| Answer» Correct Answer - Discipline | |
| 74. |
Give the meaning of mental revolution as suggested by FW Taylor |
| Answer» Mental revolution involves a change in the attitude of workers and management towards one another from competition to cooperation | |
| 75. |
State any two points, which highlight the nature of principles of management |
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Answer» The two points that highlight the features of management principles are (i) Management principles are universal. (ii) Management principles are flexible |
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| 76. |
Principles of management ar NOTA. UniversalB. FlexibleC. AbsoluteD. Benavioural |
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Answer» Correct Answer - c.) Absolute Management principles are relative rather than absolute. Therefore, these should be applied according to the need of the organisation and demands of the situation. According to Fayol, “principles of management are flexible, not absolute but must be utilized in the light of changing and special conditions. |
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| 77. |
Why have the principles of management gained importance these days ? |
| Answer» Provides insights : Management principles play a key role in providing insights to facilitate efficient decision making. These principles adds to their knowledge and ability to deal with various situations and also helps in handling recurring contemplated problems. | |
| 78. |
Why have management principles gained importance these days? |
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Answer» Management principles have gained importance these days because of professionalisation of management. It also Improves Understanding - From the knowledge of principles managers get indication on how to manage an organization. The principles enable managers to decide what should be done to accomplish given tasks and to handle situations which may arise in management. These principles make managers more efficient. |
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| 79. |
State the principle of Fayol which suggests that communication from top to bottom should follow the official lines of command |
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Answer» Scalar chain. Scalar chain is the formal line of authority which moves from highest to lowest rank in a straight line. This chain specifies the route through which the information is to be communicated to the desired location/person. |
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| 80. |
Management principles are…………. whereas values are ethicalA. technicalB. commonC. organisedD. Both (a) and (b) |
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Answer» Correct Answer - A Management principles are technical as they are derived through observations and analysis of events, which managers have to face in actual practices |
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| 81. |
Give any one difference between management principles and values. |
| Answer» Management principles are technical in nature whereas values are ethical. | |
| 82. |
"The principles of management are different from those of pure sciences. State any one difference |
| Answer» Management principles are not as rigid as principles of pure science, as they deal with human behaviour and applied as per the prevailing situation | |
| 83. |
Who was the first to identify functions and principles of management? |
| Answer» Correct Answer - Henry Fayol | |
| 84. |
Give an example of decentralisation at national level |
| Answer» Panchayat system in our country. The panchayats in our country have been given more power to decide and spend funds granted to them by the government, according to welfare needs of the villagers | |
| 85. |
What is the basis of formation of scientific management? |
| Answer» Observation and experimentation | |
| 86. |
What is determined by time study? |
| Answer» The main objective of time study is to determine the standard time that should be taken to perform a well-defined job | |
| 87. |
What involves a change in the attitude of workers and management towards one another from competition to cooperation? |
| Answer» Mental revolution involves a change in the attitude of workers and management towards one another from competition to cooperation | |
| 88. |
What is the main objective of simplification in Scientific management? |
| Answer» The main objective of simplification in scientific management is to eliminate unnecessary diversity of products. It results in saving cost of labour, machines and tools | |
| 89. |
Assertion (A) : Managerial Principles are guidelines for managerial action. Reason (R): Values are not guidelines for human behaviour(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation ofAssertion (A).(b) Both Assertion (A) and Reason (R) are true but Reason (R) is not correct explanation ofAssertion (A)(c) Assertion (A) is true but reason (R) is false.(d) Assertion (A) is false but reason (R) is true |
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Answer» Correct option is (c) Assertion (A) is true but reason (R) is false. |
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| 90. |
What is the difference between Standardisatio and Simplification of work ? |
| Answer» Standardization is a technique in which company establishes a standard such as product dimensions, size, quality and then company produces product on the basis of that standard. ... Simplification is the technique of reducing the diversity among the products. | |
| 91. |
Management should find One best way to perform a task. Which technique of scientific management is defined in this statement?A. Time studyB. Motion studyC. Fatigue studyD. Method study |
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Answer» Correct Answer - D Method study is a systematic method of analyzing the method of doing a job including human movements involved in it. So it is the process of analyzing the methods involved in work flow to increase productivity. It deals with doing the work in a better way, with less time and effort |
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| 92. |
Develop an imaginary plan of differential piece rates to be introduced for the workers, engaged in making furniture. |
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Answer» Suppose standard output is fixed at 20 units and two workers A and B produces 24 and 16 units respectively. Two piece rates are Rs. 100 and Rs. 75. A will receive =100 x 24= Rs.2,400 (as he is producing more than standard units) B will receive = 75x16 = Rs. 1,200 as he is producing less than the standard units) Thus, the inefficient worker, Le B will be motivated to produce more units of furniture to reach the standard output. |
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| 93. |
Sales person is asked to finalise a deal with a customer. The marketing manager allows him to give a discount upto 10% but the finance manager allows him to give discount of 5% only. Which principle is violated here? |
| Answer» Principle of Unity of command is violated in the above case | |
| 94. |
Mohan Ltd. is producing different lines of products viz. cosmetics, medicines, confectionary items, etc. All activities of the company like purchase, production, sales, accounting, etc. share common Purchase, Production, Sales and Accounts departments. As a result, there, is chaos and ineffective working of the organisation. No department is able to set specific targets related to each type of product and is unable to give justice and full concentration to each product line. Moreover, employees remain confused regarding provision of their focus and attention to a particular product line. Identify the principle of management violated here. |
| Answer» Correct Answer - Unity of Direction | |
| 95. |
Deewan Ltd. Is a multinational consulting company with its head headquarters at Washington D.C. It hires young people from different countries of the would. If is a company in which people dream to work because of its work-environment, pay and growth prospects. The company has a culture of open communication and people of various nationalities work together in a discrimination free environment. The behaviour of managers of managers of Deewan Ltd. emphasizes kindliness and justice which ensures loyalty and devotion of workers. It also promotes mutual trust and belongingness among team members. In this way managers of Deewan Ltd. are following some principles of management. Identify and explain any two such principles. |
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Answer» The two principles of management followed by managers of Dewan Ltd are : (give explanation also) (i) Equity , (ii) Espirit Corps |
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