A customer asks about an over-the-counter medication you've never hear

1.	A customer asks about an over-the-counter medication you've never heard of before. How would you handle this situation?
Answer» This hypothetical question makes you bold enough how to give answers in a SITUATION where you don’t KNOW the answer and shows your patient INTERACTION skills and customer service. If you have NEVER heard of that medication tell them and say I would check if I can find the medication which has the same SALTS.

A customer asks about an over-the-counter medication you've never heard of before. How would you handle this situation?

Answer»

This hypothetical question makes you bold enough how to give answers in a SITUATION where you don’t KNOW the answer and shows your patient INTERACTION skills and customer service.

If you have NEVER heard of that medication tell them and say I would check if I can find the medication which has the same SALTS.

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A customer asks about an over-the-counter medication you've never heard of before. How would you handle this situation?

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