A representative of the customer has asked the Development Team to add a very important item to an ongoing Sprint. What should they do?

A representative of the customer has asked the Development Team to add

1.	A representative of the customer has asked the Development Team to add a very important item to an ongoing Sprint. What should they do?
Answer» Refer the representative to the PRODUCT Owner to discuss it. If the CUSTOMER is asking for ADDING an item to an ongoing Sprint, adding it in collaboration with the Product Owner is the best-suited way to add any NEW item to the Sprint. Because adding a new item to the product backlog without asking the product owner may result in REMOVING a transparency and undermining trust with the Product Owner.