To understand the client or patient problem, it becomes important for the social worker to get closer to target group. 

To do that, you have to follow the following things:

Get RID of your fear: Spend time together with them and get over the fear of getting offended by them

Be a good listener: LISTEN to their problems patiently, and later give them your shoulder to back them as a friend and as a HELPER

Be as they are: Don’t wear something or make your personality huge such that they feel inferior to you. Try to be just LIKE them.

To understand the client or patient problem, it becomes important for the social worker to get closer to target group. 

To do that, you have to follow the following things:

Get rid of your fear: Spend time together with them and get over the fear of getting offended by them

Be a good listener: Listen to their problems patiently, and later give them your shoulder to back them as a friend and as a helper

Be as they are: Don’t wear something or make your personality huge such that they feel inferior to you. Try to be just like them.