Communication taking place within an organisation may be broadly class

1.	Communication taking place within an organisation may be broadly classified into two categories.
Answer» Formal Communication: refers to official communication which takes place following the chain of command. Classification of formal communication- 1. Vertical Communication: Flows vertically i.e., upwards or downwards through formal channels. (i) Downward Communication: Higher to lower level like plans, policies, rules etc. (ii) Upward Communication: Subordinate too superior like suggestions, grievances, reports etc. 2. Horizontal/lateral Communication: between persons holding positions at the same level of the organisation e.g., production manager may contact marketing manager about product design, quality etc.

Discussion