| Salesforce offers a comprehensive CRM(Customer Relationship Management) tool with all features included in a single plan and provides different PRODUCTS and software solutions to the developers and users. | SAP CRM is the most popular ERP software that offers tools that can be used by businesses in a large range of industries and allows users to select the required functions. |
| Salesforce uses the Cloud-based deployment model and does not support On-premise deployment. | SAP uses a cloud-based deployment model and SUPPORTS On-premise deployment. |
| For USING Salesforce CRM’s PREMIUM features, an additional amount has to be paid. | Any additional charges are not required for SAP, we need to pay for the perceptual licenses yearly maintenance and support. |
| Salesforce provides the “Get Started” guide to the customers, which is included in the subscription FEE. The user has to purchase the different guides or customization training. | In SAP, the user needs to purchase the online training module and certification. |
