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‘Due to the ignorance of consumers about their rights they are exploited in the market.’ Briefly describe various consumer rights as per Consumer Protection ACt,. 1986 in the light of above statement. |
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Answer» Consumer Rights 1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health. 2. Right to be Informed : The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. 3. Right to Choose: The consumer has the freedom to choose from a variety of products at competitive prices. 4. Right to be Heard : The consumer has a right to file a complaint to be heard in case of dissatisfaction with goods or services. |
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