Explain the benefits of CRM.

1.	Explain the benefits of CRM.
Answer» The benefits of CRM are: 1. Storage: By CRM all business data is stored and accessed from a single location. 2. Central location: Storing all the data of all departments like sales, marketing, customer service etc. in a central location provide immediate access to the recent data when it is required. 3. Collaboration: Departments can collaborate with each other with ease. 4. Improvement: It helps the enterprise to develop efficient automated process to improve business processes. 5. 360-degree view: It provides a 360-degree view of all customer information, knowledge of what customers want and matching it with existing applications to consolidate all business information.

Answer»

The benefits of CRM are:

1. Storage: By CRM all business data is stored and accessed from a single location.

2. Central location: Storing all the data of all departments like sales, marketing, customer service etc. in a central location provide immediate access to the recent data when it is required.

3. Collaboration: Departments can collaborate with each other with ease.

4. Improvement: It helps the enterprise to develop efficient automated process to improve business processes.

5. 360-degree view: It provides a 360-degree view of all customer information, knowledge of what customers want and matching it with existing applications to consolidate all business information.

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