1.

Explain the concept and terms of e-banking.

Answer»

The concept and terms of e-banking are: 

1. Provision of round -the clock access to banking facilities is an essential feature of e-banking. 

2. E-banking is conduct of banking operation globally. In other words, e-banking is anywhere banking.

3. E-banking is essentially performance of banking operations through electronic means or tools. 

4. E-banking ensures large number of satisfied customers for a bank, and thereby, contributes to higher rate of retention of existing customers for a bank. 

5. E-banking is provision of banking products and services by banks through the extensive use of information technology without direct recourse to the bank by customers.



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