InterviewSolution
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Explain the concept and terms of e-banking. |
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Answer» The concept and terms of e-banking are: 1. Provision of round -the clock access to banking facilities is an essential feature of e-banking. 2. E-banking is conduct of banking operation globally. In other words, e-banking is anywhere banking. 3. E-banking is essentially performance of banking operations through electronic means or tools. 4. E-banking ensures large number of satisfied customers for a bank, and thereby, contributes to higher rate of retention of existing customers for a bank. 5. E-banking is provision of banking products and services by banks through the extensive use of information technology without direct recourse to the bank by customers. |
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