Explain the steps in the controlling process.

1.	Explain the steps in the controlling process.
Answer» Various steps in the controlling process: i. Setting performance standards: The standards of performance are set which serve as the criteria against which actual performance will be measured. ii. Measurement of Actual Performance: The measurement of actual performance is done on the basis of pre-determined standards. It tells the manager whether the work has been done according to the plan or not. iii. Comparing actual performance with the standards: Actual performance is compared with the standards to find out the deviation. iv. Analysing deviations: Deviations are analysed for their causes through Critical Point Control and Management by Exception. v. Taking corrective action: Corrective action is taken if deviations go beyond the acceptable limits.

Answer»

Various steps in the controlling process:

i. Setting performance standards: The standards of performance are set which serve as the criteria against which actual performance will be measured.

ii. Measurement of Actual Performance: The measurement of actual performance is done on the basis of pre-determined standards. It tells the manager whether the work has been done according to the plan or not.

iii. Comparing actual performance with the standards: Actual performance is compared with the standards to find out the deviation.

iv. Analysing deviations: Deviations are analysed for their causes through Critical Point Control and Management by Exception.

v. Taking corrective action: Corrective action is taken if deviations go beyond the acceptable limits.

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