1.

Explain The Terms In A Single Line In-house Guest, Personal Grooming, Paging, Reference Point, Scanty Baggage, Card.

Answer»
  • In-house guest: GUESTS who are staying in the hotel.
  • Personal grooming: It is the process of grooming the staff in a positive manner.
  • Paging: It is a process of identifying and INFORMING about a guest.
  • REFERENCE point: It is the source from where the information is received.
  • Scanty baggage: This term is generally used for a guest who comes with a light luggage.
  • Registration: It is one of the formalities of filling the CARD at the time of registration.



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