Explore topic-wise InterviewSolutions in Current Affairs.

This section includes 7 InterviewSolutions, each offering curated multiple-choice questions to sharpen your Current Affairs knowledge and support exam preparation. Choose a topic below to get started.

1.

There Are So Many Other Candidates. Why Should We Appoint You?

Answer»

The employer is looking for confirmation that the job suits you, fits in with your general APTITUDES and coincides with your long term goals. Think of all the POSITIVE characteristics in your personality that makes you suitable for the job. Demonstrate your accomplishments in front of the interviewer. One has to tell reasons as to why he fits into this position. Think of all the constructive QUALITIES in your personality that makes you appropriate for the job. Just be positive, and HIGHLIGHT how your BACKGROUND matches the job description.

The employer is looking for confirmation that the job suits you, fits in with your general aptitudes and coincides with your long term goals. Think of all the positive characteristics in your personality that makes you suitable for the job. Demonstrate your accomplishments in front of the interviewer. One has to tell reasons as to why he fits into this position. Think of all the constructive qualities in your personality that makes you appropriate for the job. Just be positive, and highlight how your background matches the job description.

2.

Can You Tell Us Something About Different Sectors In Hotel Industry?

Answer»

VARIOUS sectors in hotel industry are house keeping, accounting, maintenance, PUBLIC relations, security, sales, food and beverages, FRONT office and accounting. Just give a short explanation of each one and also state that each one is IMPORTANT for the proper FUNCTIONING of a hotel.

Various sectors in hotel industry are house keeping, accounting, maintenance, public relations, security, sales, food and beverages, front office and accounting. Just give a short explanation of each one and also state that each one is important for the proper functioning of a hotel.

3.

What Are Your Qualification, Skills And Abilities?

Answer»

I have ample experience in this field. I possess good knowledge in all phases, departments and shifts of hotel operation. I have unparalleled guest relation skills especially in creating SPECIAL touches and resolving guest PROBLEMS and concerns. I have strong computer skills and I can EASILY operate hotel SYSTEMS. I can work successfully in team as well as individual work ENVIRONMENT.

I have ample experience in this field. I possess good knowledge in all phases, departments and shifts of hotel operation. I have unparalleled guest relation skills especially in creating special touches and resolving guest problems and concerns. I have strong computer skills and I can easily operate hotel systems. I can work successfully in team as well as individual work environment.

4.

Please Elaborate The Roles And Responsibilities Of A Hotel Manager?

Answer»

Various roles and responsibilities of a hotel manager include organizing and directing the hotel services, FORMULATING financial plans, promoting business, controlling budget, achieving PROFIT and expenses goals and meeting with customers, contractors and SUPPLIERS. They are ALSO liable for hiring, training, reviewing and overseeing staff members, SOLVING customer complaints and meeting safety, health and licensing regulations.

Various roles and responsibilities of a hotel manager include organizing and directing the hotel services, formulating financial plans, promoting business, controlling budget, achieving profit and expenses goals and meeting with customers, contractors and suppliers. They are also liable for hiring, training, reviewing and overseeing staff members, solving customer complaints and meeting safety, health and licensing regulations.

5.

How You Will Control Anger And Irate Customers?

Answer»

You can speak like dealing with DIFFERENT people is part of my job. I am COOL and calm kind of person so I will not be affected by customers negative feedback. Still, I take some effort to handle CAREFULLY by managing the objection. Usually, I APOLOGIZE for my mistake and inform customers that I will CORRECT it as soon as possible.

You can speak like dealing with different people is part of my job. I am cool and calm kind of person so I will not be affected by customers negative feedback. Still, I take some effort to handle carefully by managing the objection. Usually, I apologize for my mistake and inform customers that I will correct it as soon as possible.

6.

Mention The Skills Needed For This Position?

Answer»

The main thing about hotel management job is to make visitors happy and the people who are seeking for this position MUST have good COMMUNICATION skills, interpersonal skills and organizational skills. They must be computer PROFICIENT and have GREAT knowledge on different foreign languages. An employee of hotel management should be capable to successfully work individually and within a team.

The main thing about hotel management job is to make visitors happy and the people who are seeking for this position must have good communication skills, interpersonal skills and organizational skills. They must be computer proficient and have great knowledge on different foreign languages. An employee of hotel management should be capable to successfully work individually and within a team.

7.

Give Me Your Weak Points?

Answer»

It is a good question which gives an opportunity to PUT POSITIVE turn on something negative. One must mold negatives to positives. It is mandatory to PREPARE for an interview. At the time of an interview, you are asked different questions. Just some bad answer STANDS out and COST job for you. So, it is necessary to prepare well before an interview.

It is a good question which gives an opportunity to put positive turn on something negative. One must mold negatives to positives. It is mandatory to prepare for an interview. At the time of an interview, you are asked different questions. Just some bad answer stands out and cost job for you. So, it is necessary to prepare well before an interview.

8.

Give Academic And Professional Qualification For This Post?

Answer»

To answer this question, give some general qualification consisting of HIGH school, GRADUATION and post graduation along with PASSING YEAR. Also, you must reveal professional course. Just mention degree or certification course that you UNDERTAKE.

To answer this question, give some general qualification consisting of high school, graduation and post graduation along with passing year. Also, you must reveal professional course. Just mention degree or certification course that you undertake.

9.

What Is Hotel Management?

Answer»

Hotel MANAGEMENTS is NOTHING but some special technique of management used in the sector of hospitality. Marketing, front OFFICE, accounts, catering, hotel administration, housekeeping, maintenance, beverage management and FOOD are INCLUDED in hotel management.

Hotel managements is nothing but some special technique of management used in the sector of hospitality. Marketing, front office, accounts, catering, hotel administration, housekeeping, maintenance, beverage management and food are included in hotel management.

10.

What Are The Specific Tasks Performed In Your Previous Hotel?

Answer»

The vital tasks which I performed are MANAGING employee’s records, training recruited assistants, motivating employees, managing PROGRAMS, CREATING and deploying PAYROLL records and seminars to RAISE workers efficiency. I also handled and coordinated some operations related to beverage and food.

The vital tasks which I performed are managing employee’s records, training recruited assistants, motivating employees, managing programs, creating and deploying payroll records and seminars to raise workers efficiency. I also handled and coordinated some operations related to beverage and food.

11.

Give Some Typical Roles And Responsibilities Of General Manager Of A Hotel?

Answer»

General Manager in a hotel is RESPONSIBLE for PERFORMING vital roles and RESPONSIBILITIES. The Manager should generate budget on yearly basis and submit to the owner of the hotel. He DEALS with new hire tests and terminating employees. They also set some standard hotel services and select extra services to make hotel more attractive for the TRAVELERS.

General Manager in a hotel is responsible for performing vital roles and responsibilities. The Manager should generate budget on yearly basis and submit to the owner of the hotel. He deals with new hire tests and terminating employees. They also set some standard hotel services and select extra services to make hotel more attractive for the travelers.

12.

Explain The Terms Chef, Nutritive, Proteins, Contaminated Food?

Answer»
  • Chef: Chef is a person who is in charge of preparing food in a RESTAURANT or a hotel.
  • Nutritive: That food is necessary for the GROWTH. Nutritive food plays a very important role in hotel industry.
  • Proteins: It is that food, which is necessary for growth, maintenance, and repair of the body.
  • CONTAMINATED food: Any kind of food that is INFECTED by bacteria, toxin, chemical SUBSTANCE and poison is created.

13.

Define: Cuisine, Pastry / Bakery, Scullery Areas?

Answer»
  • Cuisine: It is an ART of cooking, preparing food and service.
  • PASTRY / Bakery: Ice cream, cakes, breads, pies, ETC are the products, which are prepared in a bakery.
  • Scullery areas: It is a place where CUPS and POTS are washed and cleaned.

14.

Explain The Terms Sommelier, Spillage, Flatware, Cutlery And Hollowware?

Answer»
  • Sommelier: He is the PERSON who is in charge of serving the wine in a restaurant.
  • Spillage: A liquid FALLS by mistake
  • Flatware: these are all forms of SPOONS and forks.
  • Cutlery: these are the KNIVES, and other equipments which are used for CUTTING
  • Hollowware: These are the items made from silver or china. It is made in a way that it can hold something in it.

15.

What Do You Mean By Dining? How Many Different Types Of Dining Are There?

Answer»

It is a place where food is serviced, so it is an ACT of eating a MEAL. There are two types of DINING:

  • Pre-plated dining: Here the food is already served on the plate from the kitchen.
  • Fine Dining Restaurant: Offering high class of service and facilities. It aims to provide excellent food and service in a good decor and ambience.

It is a place where food is serviced, so it is an act of eating a meal. There are two types of dining:

16.

What Points Are Considered In Hotel Industry, When Selecting A Candidate?

Answer»

FOLLOWING POINTS are considered in a CANDIDATE:

  • Hospitality knowledge
  • PERSONAL Hygiene and Grooming
  • Physical ATTRIBUTES
  • Work related attributes
  • Social skill

Following points are considered in a candidate:

17.

Explain In Your Words About Channel Of Communication, Skipper And Sundry Services.

Answer»
  • Channel of COMMUNICATION: It is a flow of communication WITHIN a department.
  • Skipper:This term is USED for the status of a room, which indicates that a guest has left the HOTEL room without arranging to settle his or her ACCOUNT.
  • Sundry Services: These are the extra services, which are provided to the guests. For e.g. message, handling of guests.

18.

Explain The Terms In A Single Line In-house Guest, Personal Grooming, Paging, Reference Point, Scanty Baggage, Card.

Answer»
  • In-house guest: GUESTS who are staying in the hotel.
  • Personal grooming: It is the process of grooming the staff in a positive manner.
  • Paging: It is a process of identifying and INFORMING about a guest.
  • REFERENCE point: It is the source from where the information is received.
  • Scanty baggage: This term is generally used for a guest who comes with a light luggage.
  • Registration: It is one of the formalities of filling the CARD at the time of registration.

19.

Explain: Variability And Village Tourism?

Answer»
  • Variability - Services are highly variable. The quality of service depends UPON how, when where and who PROVIDES them. Each time CUSTOMER receives different levels of satisfaction from the same level of service; same food gives different test to different people.
  • Village tourism - To utilize village and villagers for the purpose of tourism. Tourism MANAGED and operated by villagers for the villagers. Tourism managed and operated by villagers for the villagers.

 

 

20.

Explain The Terms Intangibility, Inseparability, Perishability, And Point Of Contact In Hotel Management?

Answer»
  • Intangibility: It can be explained as services, which cannot be seen, tested, felt heard or smell or measured before they are delivered and received by customer. For example, travel experience, trust, confidence, hospitality, satisfaction, etc.
  • Inseparability: To receive the service customer must be personally and physically present at the point of delivery. Customer cannot be SEPARATED from the point of delivery. Service is available at the Point of service Delivery (POD)
  • PERISHABILITY: Perishable services are those services, which cannot be stored. UNUSED service of a particular day cannot be sold next day or in advance.
  • Point of contact: Place, item, product, STAFF, service customer contact to receive service. It can be building, service environment, delivery items, staffs, follow travelers which they contact and receive positive or negative feelings.

21.

Explain Hospitality In Terms Of Hotel Industry?

Answer»

HOSPITALITY actually means, “taking care of GUESTS in the best possible way".

  • Organizing, PROVIDING services and looking care after guests is included in it.
  • It means friendly and generous TREATMENT of guests.

Hospitality industry includes all companies involved in providing services for guests. They provide more MENTAL satisfaction than tangible objects.

Hospitality actually means, “taking care of guests in the best possible way".

Hospitality industry includes all companies involved in providing services for guests. They provide more mental satisfaction than tangible objects.

22.

Explain Adventure Tourism, Attraction, Amenities, Back Of The House.

Answer»
  • Adventure tourism - to CONVERT the adventure into PLEASURE for the purpose of tourism business
  • Attraction - Anything/object/activity, which attracts tourists and attach with it.
  • AMENITIES - Extra facilities, service added with attraction, accessibility and accommodation to create tourism. It includes trust, friendship, hospitality, etc
  • BACK of the house- Staffs who are not DIRECTLY involved in providing service. Guests rarely interact with them

23.

What Do You Think It Takes To Be Successful In A Hotel Like This?

Answer»

I think that DETERMINATION, willingness to work hard and a hunger to excel in everything you do are some of the key attributes required for this position. A successful employee would also need to HANDLE pressure well, be a great COMMUNICATOR and an excellent TEAM member.

I think that determination, willingness to work hard and a hunger to excel in everything you do are some of the key attributes required for this position. A successful employee would also need to handle pressure well, be a great communicator and an excellent team member.

24.

How Do You Handle Angry And Irate Customers?

Answer»

You can say that dealing with all KIND of customer is part of my job. I am a very cool and calm PERSON so I am least affected by the NEGATIVE feedback of customer. However, I make effort to HANDLE them carefully by managing their grievances. I usually apologize for the mistake and INFORM them that I will do everything possible to correct it.

You can say that dealing with all kind of customer is part of my job. I am a very cool and calm person so I am least affected by the negative feedback of customer. However, I make effort to handle them carefully by managing their grievances. I usually apologize for the mistake and inform them that I will do everything possible to correct it.

25.

What Is An Ideal Job According To You?

Answer»

WELL, for me work environment and level of responsibility is most IMPORTANT. I would LIKE to work in a fun, warm environment where individual works independently towards attaining team goals. I am not concerned about minor ELEMENTS, such as dress CODES, cubicles, and the level of formality.

Well, for me work environment and level of responsibility is most important. I would like to work in a fun, warm environment where individual works independently towards attaining team goals. I am not concerned about minor elements, such as dress codes, cubicles, and the level of formality.

26.

What Skills Are Required For This Post?

Answer»

Because a job in hotel management has much to do with keeping visitors happy thus people who are at this post must POSSESS excellent communicational, organizational and interpersonal skills. They should be excellent in computer and must know DIFFERENT foreign languages. A good hotel management employee must be ABLE to work successfully in team as WELL as individual work environment.

Because a job in hotel management has much to do with keeping visitors happy thus people who are at this post must possess excellent communicational, organizational and interpersonal skills. They should be excellent in computer and must know different foreign languages. A good hotel management employee must be able to work successfully in team as well as individual work environment.

27.

What Do You Mean By Hotel Management?

Answer»

Hotel management REFERS to SPECIALIZED management techniques used in the hospitality sector. It includes hotel administration, accounts, marketing, HOUSEKEEPING, FRONT OFFICE, food and beverage management, catering and maintenance.

Hotel management refers to specialized management techniques used in the hospitality sector. It includes hotel administration, accounts, marketing, housekeeping, front office, food and beverage management, catering and maintenance.

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