1.

How Do Customers Support Lync In Their Environment For A Reasonable Roi?

Answer»

Return on investment (ROI) is challenging to calculate accurately; see the ROI Myth in my recent UC Strategies article. Here is what I do know:

  • I can find a study that shows every UC solution provides the lowest TCO and best ROI. The results are fully dependent on the assumptions!
  • The only ROI that should matter to you is the one CALCULATED using the specifics of your organization.
  • There is no shortcut to building a business case and CALCULATING your ROI; you need to take the time and "do the math".
  • Organizations have REDUCED TCO and deployed Lync with strong ROI; as I am sure they have DONE using other UC platforms.

Return on investment (ROI) is challenging to calculate accurately; see the ROI Myth in my recent UC Strategies article. Here is what I do know:



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