In ORDER to troubleshoot a DAOS related PROBLEM off line, or for support to DIAGNOSE the problem, the database along with all NLO FILES will need to be provided. You can obtain a list of all NLO files referenced by a database by running the command 'tell daosmgr listnlo ' 

Note that this is only necessary if the problem is with the attachment. Otherwise a resync of a database with missing attachments will result in 'Ghost' entries in the DAOS catalog, allowing for diagnosis of issues not related to the attachments. 

In order to troubleshoot a DAOS related problem off line, or for support to diagnose the problem, the database along with all NLO files will need to be provided. You can obtain a list of all NLO files referenced by a database by running the command 'tell daosmgr listnlo ' 

Note that this is only necessary if the problem is with the attachment. Otherwise a resync of a database with missing attachments will result in 'Ghost' entries in the DAOS catalog, allowing for diagnosis of issues not related to the attachments.