If you want to analyze the amount of time that elapses between certain STEPS in your process, you can add tracking points to your BPD and then create atiming interval to capture the duration between defined start and END points. When you create a timing interval, you can create custom reports that enable you to calculate the duration of a process, or compare the duration of several processes.

Do the FOLLOWING tasks before creating a timing interval:

Enable autotracking:

Add tracking points to the business process definition

Create a tracking group to HOLD the timing interval data (make sure to add each tracking point to the tracking group you CREATED)

If you want to analyze the amount of time that elapses between certain steps in your process, you can add tracking points to your BPD and then create atiming interval to capture the duration between defined start and end points. When you create a timing interval, you can create custom reports that enable you to calculate the duration of a process, or compare the duration of several processes.

Do the following tasks before creating a timing interval:

Enable autotracking:

Add tracking points to the business process definition

Create a tracking group to hold the timing interval data (make sure to add each tracking point to the tracking group you created)