How Do You Handle A Particularly Irate Customer?

1.	How Do You Handle A Particularly Irate Customer?
Answer» My training and experience has taught me never to be rude to a CUSTOMER even if they are being offensive. The trick is to stay CALM, maintain composure and never interrupt the customer during a rant. When they said their concerns, I analyze the situation and take APPROPRIATE ACTION. My training and experience has taught me never to be rude to a customer even if they are being offensive. The trick is to stay calm, maintain composure and never interrupt the customer during a rant. When they said their concerns, I analyze the situation and take appropriate action.

Answer»

My training and experience has taught me never to be rude to a CUSTOMER even if they are being offensive. The trick is to stay CALM, maintain composure and never interrupt the customer during a rant. When they said their concerns, I analyze the situation and take APPROPRIATE ACTION.

My training and experience has taught me never to be rude to a customer even if they are being offensive. The trick is to stay calm, maintain composure and never interrupt the customer during a rant. When they said their concerns, I analyze the situation and take appropriate action.

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