InterviewSolution
Saved Bookmarks
| 1. |
How do you handle upset patients who present you with a complaint? |
|
Answer» Sir, the first thing to do is to calm them down so I will empathize with the PATIENT and will TRY to connect with them without losing my temper. Listen to their problems CAREFULLY and identify the problem and find a solution for it. If the problem is out of my coverage area, I will SEEK HELP from my supervisor and explain to him the situation and will do as I am told. |
|