Support for all Primavera products is handled by Oracle Support. When you purchase Primavera you will be assigned a Customer Support Identifier (CSI Number) which is your key to unlock the support resources available to you. These include a web portal GIVING you ACCESS to the Primavera Knowledge Base, the ABILITY to log Service Requests and NOTIFICATION of any relevant patches or critical updates. In addition, Oracle host Primavera-related blogs and forums.

We can provide additional assistance if desired, for example to resolve application-related questions or to INSTALL patches and upgrades. Please contact us for further information and charges.

Support for all Primavera products is handled by Oracle Support. When you purchase Primavera you will be assigned a Customer Support Identifier (CSI Number) which is your key to unlock the support resources available to you. These include a web portal giving you access to the Primavera Knowledge Base, the ability to log Service Requests and notification of any relevant patches or critical updates. In addition, Oracle host Primavera-related blogs and forums.

We can provide additional assistance if desired, for example to resolve application-related questions or to install patches and upgrades. Please contact us for further information and charges.