1.

How May Types Of Search Is Available In Service Now?

Answer»

Use any of the following searches to find information in ServiceNow:

  • Lists: find records in a list;
  • GLOBAL text search: find records in multiple tables from a single search field.
  • Knowledge base: find knowledge articles.
  • NAVIGATION filter: filter the items in the application NAVIGATOR.
  • Search screens: use a formlike interface to search for records in a table.

ADMINISTRATORS can CREATE these custom modules.

Use any of the following searches to find information in ServiceNow:

Administrators can create these custom modules.


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