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How To Restrict Users To Upload An Attachment In Servicenow

Answer»

Following is the step wise step process:

  • Navigate to System PROPERTIES > Security.
  • In the Attachment limits and behavior section, locate the List of ROLES (comma-separated) that can create attachments: PROPERTY (glide.attachment.role).
  • ENTER one or more roles separated by commas.
  • Only roles listed in this property are able to upload attachments to a record. If no roles are entered, then all roles can upload attachments to ServiceNow forms.
  • CLICK Save.

Following is the step wise step process:


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