How To Handle Cases If A Customer Comes Up With A Valid Passbook But

1.	How To Handle Cases If A Customer Comes Up With A Valid Passbook But The Account Has Not Been Migrated To Cbs For Some Reason Or Other?
Answer» There is a concept of Office ACCOUNT in Finacle; this facility can be USED to facilitate such transactions. Ideally offices should digitalize all accounts but if for some reason an account has been missed and the customer comes up with a valid passbook. The POSTMASTER can make the payment after validating the authenticity of the passbook and DEBIT the Office Account of the post office. There is a concept of Office Account in Finacle; this facility can be used to facilitate such transactions. Ideally offices should digitalize all accounts but if for some reason an account has been missed and the customer comes up with a valid passbook. The postmaster can make the payment after validating the authenticity of the passbook and debit the Office Account of the post office.

How To Handle Cases If A Customer Comes Up With A Valid Passbook But The Account Has Not Been Migrated To Cbs For Some Reason Or Other?

Answer»

There is a concept of Office ACCOUNT in Finacle; this facility can be USED to facilitate such transactions. Ideally offices should digitalize all accounts but if for some reason an account has been missed and the customer comes up with a valid passbook. The POSTMASTER can make the payment after validating the authenticity of the passbook and DEBIT the Office Account of the post office.

There is a concept of Office Account in Finacle; this facility can be used to facilitate such transactions. Ideally offices should digitalize all accounts but if for some reason an account has been missed and the customer comes up with a valid passbook. The postmaster can make the payment after validating the authenticity of the passbook and debit the Office Account of the post office.

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