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How Would You Handle A Situation In Which A Customer’s Order Was Delivered Incorrectly And He Wasn’t Too Pleased About It? |
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Answer» As my training DICTATES, I will APOLOGIZE to the CUSTOMER and make sure that a NEW order is expedited. I will then look into the matter to determine why an INCORRECT order was sent. As my training dictates, I will apologize to the customer and make sure that a new order is expedited. I will then look into the matter to determine why an incorrect order was sent. |
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