InterviewSolution
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InterviewSolution
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I Am Currently Using A Standard Task Ts 00008314 (bus2038) To Launch Work Flow When Notification Is Created. Given This, How Can I Define Notification Type (only M1)? Subsequently, How I Can Launch A Pop Up Or Express Message When Notification Is Created? |
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Answer» You can create a start condition (transaction: SWB_COND) and SET it to start if the notification TYPE is M1. Just make sure to document this because months from now you might not REMEMBER why it STARTS selectively for some and not others. For the second question - if you are trying to notify the agent that they have a task, then try placing this standard task into a custom 2 step workflow template. The first step of the template should send an express mail then the next step should automatically send the task. You can create a start condition (transaction: SWB_COND) and set it to start if the notification type is M1. Just make sure to document this because months from now you might not remember why it starts selectively for some and not others. For the second question - if you are trying to notify the agent that they have a task, then try placing this standard task into a custom 2 step workflow template. The first step of the template should send an express mail then the next step should automatically send the task. |
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