1.

In The Providers Report, What Does "unknown" Mean, In Case Of Piwik Analytics?

Answer»

Piwik USES a special php function (gethostbyaddr) to request the hostname associated to a given IP. For example, the function would return br76.comcast.net and Piwik would categorize the visitor as USING the provider Comcast. Sometimes however, for SPECIFIC IPs or when the function times out, Piwik doesn't know which provider the visitor is using and will simply report Unknown.

Piwik uses a special php function (gethostbyaddr) to request the hostname associated to a given IP. For example, the function would return br76.comcast.net and Piwik would categorize the visitor as using the provider Comcast. Sometimes however, for specific IPs or when the function times out, Piwik doesn't know which provider the visitor is using and will simply report Unknown.



Discussion

No Comment Found