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- UM reporting The reports for Call Statistics and User Call Logs found in the Exchange Management Console are displayed in the Exchange Control Panel.
- UM management in the Exchange Control Panel You can USE the ECP to manage UM components in a cross-premises environment.
- Cross-Forest UM-enabled mailbox migration In Exchange 2010 SP1, you can use the New-MoveRequest cmdlet with the Mailbox Replication Service (MRS) to move a UM-enabled mailbox within a local forest and multiple forests in an enterprise.
- Outlook Voice Access improvements Outlook Voice Access users can log on to their Exchange 2010 mailbox and choose the order to listen to unread voice mail messages, from the oldest message first or the newest message first.
- Caller Name Display support Exchange 2010 SP1 includes support for enhanced caller ID resolution for displaying names for voice MAILS from unresolved numbers using Caller Name Display (CND).
- Test-ExchangeUMCallFlow cmdlet With this Exchange 2010 SP1 cmdlet, you can test UM connectivity and call flow.
- New UM DIAL Plan wizard An additional page has been added to the New UM Dial Plan wizard that allows you to add a UM server to the dial plan.
- Lync Server 2010 Support Migrating SIP URI dial plans and Message Waiting Indicator (MWI) notifications in a cross-premises environment has been added.
- Secondary UM dial plan support You can add a secondary UM dial plan for a UM-enabled user.
- UM language packs added New UM language packs are now available in Exchange 2010 SP1. In addition, the Spanish (Spain) (es-ES) UM language pack available for Exchange 2010 SP1 now includes Voice Mail Preview, a feature that wasn’t available in the Exchange 2010 RTM release of that language pack.
- Call answering rules improvements There are three updates to Call Answering Rules for UM-enabled users in SP1.
- UNIFIED COMMUNICATIONS Managed API/speech platform improvements Beginning with Exchange 2010 SP1, the UM server relies on Unified Communications Managed API v. 2.0 (UCMA) for its underlying SIP signaling and speech processing.
- UM auto attendant update In Exchange 2010 SP1, a UM auto attendant will play only the holiday greeting on a holiday.
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